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SCRAM Nexus® Case

The first-ever client-focused decision support software for community corrections that empowers officers to consistently implement and measure agency policy and evidence-based practices for better client outcomes.

SCRAM Nexus is community corrections software for evidence-based practices.

The Future of Community Corrections

Community corrections officers work every day to reduce recidivism, ensure public safety, and improve client outcomes. Lack of integrated technology combined with the complexities of implementing and measuring agency policy and evidence-based practices consistently makes it challenging for officers to focus on what matters most: their clients.

This is why we invented SCRAM Nexus Case, the first-ever decision support case management system that guides officers through daily workflows to consistently apply evidence-based practices and departmental policies. With dynamic supervision planning and tracking, clients are automatically referred to treatment and monitoring services, allowing officers to efficiently manage diverse caseloads and better allocate time and resources. Nexus Case constantly synthesizes client data into meaningful insights and recommends incentives and sanctions appropriate for a client’s risk and need, proven to produce the best outcomes.

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See how Nexus Case sythensizes data and provides recommendations to produce the best client outcomes.

Shift the Balance of Daily Workload

Empower officers to be more efficient while spending more time with clients.

30 Days

It can take up to two months to fully onboard a client into community corrections as officers manually build supervision plans from various models, policies, and providers. With so much client data to consider, it can seem nearly impossible to create the ideal plan.

3 Hours

In a fraction of the time, SCRAM Nexus Case automates onboarding by compiling client data to create supervision plans based on risk, need, and policy. Because Nexus Case automatically refers clients to treatment and other services, officers save even more time.

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This stack of papers is like the manual data gathering the community corrections office do instead meeting with the clients.

Manually gathering data can be cumbersome.

It can be time-consuming and chaotic for officers to manually gather client treatment and progress data from disparate sources via phone calls, email, fax, and more. With growing caseloads and diverse clients, it can be difficult for officers to find time to spend with their clients.

These data visualizations show how SCRAM Nexus supports evidence-based practices by gathering data from outside sources.

Nexus Case integrates with external sources, creating an automatic and constant feedback loop.

Through integration with treatment providers and other external data sources, Nexus Case compiles client data and synthesizes it into meaningful insights. For the first time, officers can use this data to have constructive interactions, meaningful conversations, and stronger relationships with clients, all while saving time.

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Bias could negatively affect client behavior, relapse, and recidivism.

Oftentimes officers assign interventions that are too severe or too lenient, leaving room for error and bias that could lead to public safety concerns. And, corrections departments have no way to track if the interventions have even achieved the desired outcomes.

Clients can return to negative behaviors like drinking alcohol when officer biases influence supervision decisions.

Nexus Case makes recommendations to achieve the best client outcomes.

Using departmental policies and best-practice standards, Nexus Case recommends the proper magnitude of response matched with the intervention known to produce the best outcomes based on risk and needs. Daily decision making becomes streamlined and documentable like never before.

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Nexus recommends evidence-based decisions sanctions and incentives like these that officers can choose from.

Client communication is manual and not integrated.

Responsibilities are often unbalanced, with officers spending up to 60% of the time on administrative tasks and only 40% on client engagement. These processes are often manual with no record of communications between officers and clients, causing inefficiencies.

Communicate and engage with clients like never before.

SCRAM TouchPoint® makes client engagement easy and efficient. With secure text-like messaging and mobile check-ins, communication between officers and clients is seamless. Automatic court and other appointment reminders help clients remain accountable and complete the terms of their supervision.

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Two parole supervisors are struggling to understand why their community corrections program is getting better results.

Departments struggle to evaluate program and client performance.

Corrections departments generally have no way to track or measure program effectiveness. Without any insight into program or client data, supervisors struggle to evaluate and identify what needs to change in their program models and can’t make adjustments accordingly.

These analytic charts show just a few of the ways Nexus synthesizes program data to provide insights that are evidence-based.

Powerful analytics from Nexus Case provide unprecedented knowledge into program effectiveness.

With rich reporting and interactive analytics, Nexus Case provides insight into the performance of supervision models, officer adoption of policy, treatment provider performance, client compliance, and more. Departments can ultimately make data-driven changes to supervision models that fine-tune program policies across entire caseloads, fully realizing the adoption and investment in evidence-based practices.

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