DigitalChalk Pricing, Demo, Reviews, Features

Benefits and Insights

Why use DigitalChalk?

Key differentiators & advantages of DigitalChalk

• Time Saver: Drive efficiency by saving the time of managers, HR representatives, executives and more by eliminating manual data entry and automatically running repetitive training and onboarding programs. Give employees more direct, hands-on training while clearly outlining the skills they need to develop to cut down on turnover and attrition later.
• Optimized Learning Strategy: Design a training process based on the specific needs of an organization based on actionable insights and real-time data. Use the in-depth analysis to create the best possible learning program.
• Better Retention: Drive retention through the emotion and live feeling from the onboarding program and work through scenarios in the simulations. Increase comprehension from users whether they’re new to a subject or have studied it a million times over.
• Streamline Administration: Cut down on the red tape and annoying manual tasks that take up the bulk of time when getting new talent into the picture. Let department heads focus on analytics that can help them revolutionize their respective areas.

Industry Expertise

In 2020, DigitalChalk announced its merger with Selleration, a sales performance management company that developed the sales simulator UPtick. The company now goes by Sciolytix, which offers the DigitalChalk LMS, UPtick simulations and other talent management and sales enablement capabilities for corporate enterprise clients.

Sciolytix won four 2020 Brandon Hall Excellence in Technology Awards for its simulations, sales training and sales enablement technology. DigitalChalk was listed as a critical player in the reports, “Global Online Training Software Market 2021 by Company, Regions, Type and Application, Forecast to 2026,” and, “Global Online Course Software Market by Type (Cloud-Based, On-Premises), By Application (Colleges and Universities, Educational Services, Other) and Region (North America, Latin America, Europe, Asia Pacific and Middle East & Africa,)” and, “Global Online Course Software Market 2020 And Forecast 2029.”

Reviews

Average customer reviews & user sentiment summary for DigitalChalk:

203 reviews

94%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

• Simple User Interface: Over 90% of reviewers who talked about the UI felt it was simple and easy to use.

• Affordable: Users were pleased with the price in over 90% of comments that mentioned cost.

• Highly Recommended: In the reviews that discussed it, more than 90% of users said that they would recommend the system to others.

• Good Usability: Users who discussed the functionality was pleased in over 90% of comments.

• Excellent Course Creation: Over 80% of learners that discussed the class creation tools felt they worked well.

• Helpful Support: Reviewers said customer service was helpful and friendly in over 80% of reviews that discussed support.

Cons

• Limited Testing Options: Over 70% of reviewers who talked about the testing capabilities felt there wasn’t enough customization.

Researcher’s Summary:

DigitalChalk is an LMS that ties into a more extensive sales enablement suite of programs. Reviewers loved the simple interface, felt it was affordable compared to similar solutions, and said they’d recommend the product to others. They were especially pleased with the e-commerce features, which helped some sell their materials successfully. The course creation was a quick and easy process and users liked the customer service. The biggest obstacle by far was a lack of custom testing options, with some feeling they could be better at reinforcing learner retention. One thing to note about DigitalChalk is that it’s been around a while and has fewer recent reviews than other solutions of the same type. Bearing that in mind, be sure to demo extensively. Still, users were generally pleased. DigitalChalk may be a good option for corporate training for small to medium-sized businesses, especially for organizations that need live simulations.

Key Features

• Course Creation and Management: Host video lectures live or on-demand as the case necessitates. Sell courses to monetize high-quality training materials and establish an organization as a thought leader. Use online testing and assignments to ensure employees are on the right path. Choose materials from an extensive library and make courses accessible across all devices. Accommodate SCORM files, PowerPoint, audio and other file types.
• Engaging Features: Drive interest and increase comprehension with rich multimedia and next-level interactive tech such as 3D simulations, augmented reality, VR, online events and more. Other functions include:
• Gamification: Use video game-like rewards such as badges, certificates, leaderboards, points and more to incentivize learners and foster friendly competition among staff.
• Social Learning: Provide a collaborative space where learners can communicate with one another through bulletins, custom alerts, emails and more.
• Interactive Video: Make zoom or webinar recordings interactive without leaving the program. Make the process accessible to all, not just those with video editing experience.
• Simulations: Onboard staff and run real-life sales scenarios for trainees using the UPtick app to create custom simulations. Get feedback from an expert monitoring staff progress and providing learners with the correct answers. Use content from an extensive library customized to various industries and situations.
• Reporting: Get live analytics, run standardized or customized reports or export data to analyze with a different program.
• Integrations: Connect with GoToMeeting, LinkedIn Learning, Salesforce, Webex or use the RESTful API and SSO functionality to incorporate other necessary programs.

Limitations

At the time of this review, these are the limitations according to user feedback:

• Cap on file size depending on the type of file
• Video/audio files 1GB (or 500MB for legacy customers)
• File elements 100MB
• Assignments 200 MB
• Other limitations depending on the scenario

Suite Support

DigitalChalk users can receive support over chat, through email or by phone. It provides resources such as research, white papers, user guides, knowledge bases and video tutorials. They also offer continuing education classes and implementation support.

mail_outline

Email:

Users can fill out a form online for assistance. The email listed on the site for support is

Users can fill out a form online for assistance. The email listed on the site for support is [email protected] However, this appears to be the general-purpose email for the headquarters and established users may want to communicate via phone or support ticket first.

phone

Phone:

Access phone support at (877) 321-2451 (option 2) from Monday through Friday from 8:30 a.m. to 5:30 p.m. EST.

school

Training:

Customer support guides administrators through the implementation process and Users can take continuing education courses.

local_offer

Tickets and Live Chat:

Live chat is available 24/7 and users can open tickets through the new support ticket option on the community website.

Pricing & Cost Details

Includes Price/User and Minimum Commitment Terms for DigitalChalk