Canon : PIXMA Manuals : MG3600 series : IJ Scan Utility Error Messages
If an error message for IJ Scan Utility appears, check the error code and follow the corresponding solution.
Error Code
Error Message
Solution
152
There is not enough memory.
Exit other applications to increase available memory.
-
The memory required to start
IJ Scan Utility
cannot be obtained; exit other applications.
153
The image you attempted to scan is in a size that cannot be opened in the specified application.
Change the settings so that the image size is reduced.
-
Reduce the resolution or output size and scan again.
157
Cannot communicate with scanner for these reasons:
–
Scanner is turned off.
–
(If using Wired LAN connection) It is disconnected from Wired LAN.
–
(If using wireless LAN connection) Signal strength is poor due to obstructions.
–
Network connection is prohibited by security software.
–
Different scanner on the network is selected.
Check the above and try scanning again.
If you still cannot communicate, restart the computer.
-
With network connection, check the connection status and reconnect as required.
If the same error message still appears, restart the computer.
201
A required file is missing or corrupted, or settings are incorrect.
Try the installation again.
-
Reinstall the scanner driver from the web page.
-
Reinstall
IJ Scan Utility
from the web page.
202
An internal error has occurred.
Take the following measures.
–
Check the scanner status.
–
Restart the scanner.
–
Restart the computer, then try again.
–
Reinstall the scanner driver.
-
An internal error has occurred. Take the following measures.
-
Check the
scanner
status.
-
Restart the
scanner
.
-
Restart the computer, then try again.
-
Reinstall the scanner driver.
-
230
A scanner driver supporting this software is not installed.
Install it and try again.
-
Reinstall the scanner driver from the web page.
231
Cannot complete the scan.
The disk space is insufficient.
-
Delete unnecessary files on the hard disk and scan again.
232
Cannot save the file.
The disk is write-protected.
Cancel the protection or use another disk.
-
Cancel the write protection on the disk.
242
Cannot write file.
-
Check the access permission on the folder in
Folder to Save Temporary Files
in the
Settings (General Settings)
dialog or
Save in
in the corresponding Settings dialog .
243
Cannot read file.
-
Check the access permission on the folder in
Folder to Save Temporary Files
in the
Settings (General Settings)
dialog or
Save in
in the corresponding Settings dialog .
244
You do not have the required privileges to access the specified folder.
-
Grant access permission to the specified folder.