Identity V not loading: Issues with Identity V

Identity V does not load or only very slowly despite internet connection? Then find out here what you can do if Identity V cannot be loaded.

It can be quite annoying when an app from the App Store cannot be loaded and thus updated. The download or update is started, but only a fraction of the app is loaded after hours.
Or an app like Identity V cannot be installed because the download does not start even though you are connected to the internet.

By the way, other problems and errors can occur which you can find in the overview of all Identity V problems find.

Identity V not loading

You want to download or update Identity V and it takes forever for the download to start or for the app to be completely downloaded because it just won’t load. Many then desperately try to restart the download of Identity V, but this does not lead to any useful result either.

The next attempt by many will be to check the internet connection. But the WLAN shows full reception and it still doesn’t work or works very slowly.

Identity V loads very slowly

If Identity V is downloading very slowly, it could also be due to the size of the app itself. The progress bar gives you a slow download, but this may only appear because of the size of the app. In the event of an update, you can check in the respective app store how big the installation file is and see whether it may load for so long due to its size.

Identity V Update does not start

Whether you want to update Identity V or download it again. If one doesn’t work, you probably have the same problems with the other thing and should look for the same solutions.

We have therefore put together a few possible solutions so that you can download the Identity V app without any problems.

In order for the Identity V download to work:

We hope that the following solutions help so that you can load Identity V and the download doesn’t take forever. If you know of other possible solutions, we look forward to receiving a message from you at the end of this article.

Check internet connection
The reasons why Identity V cannot be loaded cannot be more different. In most cases it is due to your own internet connection. It is quite possible that your device is in a WiFi network, but it still does not work, so you should try to access a website on the Internet using your browser. If this works fine, then it’s not your smartphone or tablet. If you try to download the app via the mobile network (which is not recommended because of the data consumption), then you should check how stable the mobile connection is. Perhaps your data volume has also been used up and is therefore only available slowly.It can also happen that a download from the mobile network is not possible due to your settings.
In this case you should check the settings for mobile data on your device.
Restart smartphone or tablet
Often there are problems with the App Store after updating the Android or iOS operating system. After the system has been updated, it may well happen that the connection with the login data for the respective store no longer works securely. In this case you should restart your smartphone or tablet, which will reload all settings and functions and, if necessary, re-establish connections to the App Store.
Check server status
If a restart and a working internet connection did not solve the problem and Identity V still loads slowly or not at all, then it could also be on the servers of the iTunes Store for iOS or for Android on the servers of the Google Play Store lie. It shouldn’t be due to the servers of the developer NetEase Games, as the app is on the App Store servers, in rare cases these can be overloaded or malfunctions occur due to maintenance work.

check Apple server status
check Google server status
For Android: Empty the cache and delete the data in the Play Store
This will restart the app completely and problems may be resolved.
1. Open the “ Settings ” app on the device.
2. Tap Apps & Notifications then click View all apps .
3. Scroll down and tap Google Play Store.
4. Tap Memory Empty cache .
5. Then tap on Clear data .
6. Open the Play Store again and try the download again.