Visit Japan Web

This is a service that allows you to perform arrival procedures “quarantine”, “immigration “, and “customs “, online.

In addition to those entering the country from overseas, it can also be used by those returning to Japan.
This page contains information related to the system and information for business operators related to this service.

Please see the Visit Japan Web Landing Page for information on how to use it.

Notice

• New function “Duty-Free Purchase” released (April 1, 2023)
• New functions “Passport OCR input”, “VISA link”, “3rd party proxy input” released (March 28, 2023)
• The guide page in Chinese（Simplified, Traditional) and Korean pages have been opend. Visit Japan Web （November 1, 2022)​
• Quarantine “Fast Track” is available via Visit Japan Web.（November 1, 2022)

About service

Operating Environment and Notes

• We recommend using the latest versions of the browsers for the best experience with the service.
• Please check Frequently Asked Questions：System requirements for the latest operating environment.
• A two dimensional code which is displayed by Visit Japan Web includes personal information. Please be careful when handling this.

Frequently Asked Questions

Terms of Use and Privacy Policy

Inquiries

For inquiries about Visit Japan Web, please use the chatbot.
The chatbot URL
https://chatbot.vjw.digital.go.jp/qadialog_webchat/

About proxy input

Click here for the proxy entry login screen.

Please check here for the operation method.
You can also see it from the menu tab on the login screen.