15 Best Hotel Management Software Tools in 2023 | Connecteam
Managing a hotel involves many responsibilities. So why not combine all of them into one software? We have selected the very best hotel management software solutions to simplify your hotel operations.
As a hotel manager, you already know how many responsibilities there are to juggle during your day-to-day.
Using one software for managing reservations, another for handling your staff and another for guests checking in and out can get really confusing really quickly.
And if you’re still handling hotel finances with spreadsheets and paper, then it’s definitely time to find an easier way.
Even if you’ve been using one and are looking for an upgrade, it’s clear that dynamic hotel management software is going to fix many, if not all of your problems.
Don’t worry, we’re here for you. We know the best hotel management software solutions you should check out to make daily operations so much simpler.
If you don’t have the time to read through our research, jump down to our quick comparison table.
Mục lục bài viết
Our Top Picks
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Best all-in-one hotel management software
Learn more
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Good for user-friendly booking
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Good for automating business operations
What to Look For in a Hotel Management Software
Here are some key features to look out for when choosing the right hotel management software:
- Intuitive and easy to use: An interface that is simple and easy to navigate might seem obvious, but it’s essential for staff working in a fast-paced environment like a hotel.
- Compatible across multiple devices: As hotel staff need to check booking details instantly, it’s important that they receive information directly on their mobile devices.
- Online booking management: The ability to manage online bookings made via third-party booking sites, online travel agencies and your official hotel website.
- Reservation management: Hotel management software should help businesses manage room reservations, including number of guests, room statuses and pricing.
- Front desk management: Staff can use the software to check guests in and out, issue keys, and manage all room-related changes.
- Housekeeping and maintenance management: Hotels can track room statuses, assign tasks to housekeepers, manage maintenance requests and reports.
With these factors in mind, we have done the homework for you and have put together a list of the very best hotel management software solutions available today.
Compare the Best Hotel Management Softwares
Topic
Reviews
4.8
4.5
5
3.7
4.6
4.6
4.9
4.7
4.7
4.1
4.5
4.9
4.9
4.4
N/A
Pricing
Starts at just $29/month for the first 30 users
Contact vendor for price
Starts at $35/month, for 1 property
Starts at $214/month
Starts at $50/month, for up to 10 rooms
Contact vendor for price
Contact vendor for price
Starts at $8.09/room/month
Contact vendor for price
Starts at $89/month, for up to 5 rooms
Starts at $150/month
Starts at $10/room/month, $50 minimum
Starts at £5/room/month
Starts at $3.99/room/month, minimum billing $65
Contact vendor for price
Free Trial
yes
14-day
yes
yes
yes
yes
no
yes
yes
yes
yes
yes
yes
yes
yes
yes
Free Plan
yes
Free Up to 10 users
no
no
no
no
no
no
no
no
no
no
no
yes
no
no
What Is Hotel Management Software?
Hotel management software is a cloud-based digital solution that allows hotels to manage admin-based tasks such as front desk operations, room allocation, reservation management, billing and services. This kind of software automates these tasks, while also keeping track of areas such as HR, maintenance needs and payroll. Some hotel management software solutions are purely designed for staff-use only, while others are supposed to be used by customers for online check-in, communication, and room service. Other solutions cater to both, and often include an admin dashboard, as well as a mobile app.
How Does Hotel Management Software Work?
Hotel management software usually includes main dashboard where common functionalities such as front/back desk management and reservation management can be handled.
In terms of the latter, users can process online reservations that are made via the hotel’s official website. The data gets transferred to a backend database which hotels can access to manage their bookings. Confirmation emails can also be automated with this feature.
Beyond its classic functionalities, hotel management software may also allow admins to communicate directly with employees. Workers may have access to a mobile app, which they can use to clock in and out from, accept and reject shifts, and undergo training. Many solutions integrate with payroll software such as Gusto.
The Benefits of Hotel Management Software
There are numerous benefits that come with using hotel management software. These include:
- Improves the guest experience: building a strong relationship with guests is essential for thriving hotels. With the right software, customers can easily manage bookings, and check-in and out directly from an app.
- It helps hotels manage revenue: Many hotel management software solutions help hotel business owners track average daily rate (ADR), using trend reports to create flexible pricing methods.
- Easier to manage multiple online booking channels: As hotels need to be visible on multiple online platforms, software helps hotels integrate with online travel agents, improving wider business reach online.
- Save time and money: Hotel management software provides staff with all of the tools they need in one place. There are direct connections to OTAs and GDSs, cutting out any middlemen.
How Much Does Hotel Management Software Cost?
Most hotel management software solutions are priced at “per unit, per month” rate. This unit can allude to rooms, admins, users, properties, hotels, and more. They can vary heavily though in pricing, depending on the features they provide and how many units are required. It’s also worth noting that some of the solutions on this list don’t include pricing information on their websites.
In this case, you may need to contact a sales representative. Some of the solutions on the pricier side include RaccoonRoom and ThinkReservations, which cost $596 and $500 per month for 50 units, respectively. While other solutions such as Little Hotelier cost $199 per month for 50 units.
We recommend selecting the software that provides the widest range of features at the most affordable price. Although Connecteam does lack some key client-facing features, its extensive range of employee-oriented capabilities at a basic plan of just $29 per month for 30 users, is impossible to ignore.
FAQs
What is hotel management?
Although a broad term, hotel management can be basically defined as the overseeing of operations in a hotel. This usually involves having close contact with department heads who are in charge of their own teams that cover different aspects of the hotel. Common hotel departments include front desk, housekeeping, reservations, marketing, catering and more.
Who requires hotel management software?
The following businesses are typical users of hotel management software:
What should I consider when selecting the best hotel management software for me?
Three key factors to consider when choosing the best hotel management software:
- Total cost: The ideal software should suit your budget and you should also take future upgrade prices, employee training tracking and maintenance into consideration.
- Mobile compatibility: Many customers now make hotel reservations via mobile devices. Hotel management system should provide mobile booking functionality to accommodate these customers.
- Integrates with other software: Your software should be able to integrate with other solutions your business uses, such as CRM solutions and property management solutions.
The Bottom Line On Hotel Management Software
By now, it should be clear that every solution on this list manages to solve multiple problems that hotel managers are facing on a day-to-day basis. Surely one of them is best suited to your business’s specific needs. Some solutions are better for handling areas such as reservation management and facility maintenance, while others are more employee-focused or client-facing.
At any rate, the best call-to-action is to try out the free hotel management software trials or demos that are provided from this list. Once you understand which tools have the most relevant features at the most affordable price, you’ll know which hotel management software is going to revolutionize the way your hotel operates.
