Digital communication – Technology and business – Edexcel – GCSE Business Revision – Edexcel – BBC Bitesize
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Email
– Electronic mail enables written messages to be sent instantly to others, and files can be shared as attachments.
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Mobile phones
– Mobile phones enable verbal conversations to be conducted anywhere. They also allow short written messages to
be sent (see instant messaging). -
Mobile applications
– Applications (apps) are designed to run on smart phones and tablets. They can be used to create
documents, capture images and enable banking transactions. -
Websites
– A page or group of pages containing written and visual information using various media.
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Social media
– A variety of web platforms that enable users to share ideas, content, information and messages.
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Web conferencing
– A meeting that uses communications software to stream images and/or voices over the internet between
participants in different locations. -
Cloud services
– Software, such as online document editing and data storage, that is run from a remote location but that can
be accessed from anywhere as long as a connection to the internet is maintained. -
Instant messaging
– Software that enables users to send instant messages, usually in the form of text, to each other.
There are a number of digital tools that are commonly used in business to communicate, both internally and externally, including: