Google chrome software reporter tool high cpu: Here’s what to do –

The Google Chrome browser uses the Software Reporter Tool to determine conflicting applications or processes. However, in some situations, the Chrome Software Reporter tool begins to use excessive system resources (leading to high CPU usage), slowing down the PC.

Please be aware before proceeding to the techniques for eliminating the Google Software Reporter Tool that this method may limit Chrome’s ability to detect conflicting/problematic applications, so proceed with caution. Also, if the problem is only temporary, ending the Software Reporter Tool process in Windows Task Manager (temporarily) might (temporarily) fix it for you.

Disable or uninstall the conflicting application.

If the problem still persists, you can disable Chrome’s Software Reporter Tool by opening Chrome and going to: Chrome menu > More tools > Task manager

On the “Processes” tab, find “Software Reporter Tool” and click on it.

Under “Details”, click on “End task”.

If you uninstall the conflicting application, make sure to restart your computer so that the changes take effect.

Reset Chrome’s settings.

If disabling or uninstalling the offending application doesn’t work, you can reset Chrome’s settings by opening Chrome and going to:

Chrome menu > Settings > Show advanced settings…

Scroll down to the “Reset settings” section and click on “Reset settings”.

A warning will pop up, click on “Reset settings” again.

Chrome will close and restart automatically. After it restarts, the problem should be gone.

Chrome updates

If the Chrome version is out of date (it could cause compatibility issues with other OS modules) or its cache is broken, the Software Reporter Tool may show a high CPU usage. In this instance, updating Chrome to the most recent build and clearing its cache should correct the problem. Open Chrome and click on the menu icon in the top right corner (the three vertical dots). Then select “Help”, followed by “About Google Chrome”. If the “Google Chrome is up to date” message is displayed, you can close the window. If not, click on the “Update Google Chrome” button.

If the CPU usage is still high after you’ve reinstalled Chrome, relaunch the browser and check if the problem has been resolved.

Clear browsing data from Chrome

To remove your browsing data, go to the Chrome menu and select Clear Browsing Data. Then, under the dropdown menu for Time-Range, choose All Time. Then checkmark all of the categories and hit the Clear Data button.

Disable Software Reporter Tool in Google Chrome

Choose Settings from the menu (by right-clicking the three vertical ellipses at the top right of the window). Expand Advanced in the left pane.

Select System (under Advanced) and uncheck the option of “Continue Running Background Apps When Google Chrome Is Closed” in the right pane. Then deselect Report Details to Google About Harmful Software from Clean Up Computer. Reopen Chrome.

Delete/Rename the Exe File of Software Reporter Tool

If you’re having trouble updating Chrome, it’s probably because the Software Reporter Tool’s exe file is corrupt. If this doesn’t work and you can’t delete/rename the exe file of the Software Reporter Tool, then your system may be infected with a virus or other malware. Begin by making sure no process is associated with the Chrome browser

Now navigate to the following directory:

%localappdata%\Google\Chrome\User Data\SwReporter

Download the latest software from Chrome and install it on your computer. Open the folder containing the Chrome version of the program, then delete the software_reporter_tool.exe (if you want to be safe, change the file name e.g., OldSoftwareReporterTool.exe). After that, restart your PC and see if it works ok.

Edit the Permissions of the Software Reporter Tool Folder

If deleting/renaming the Exe file of the Software Reporter Tool did not work for you, then editing the permissions of the Software Reporter Tool folder may block access to its EXE file and thus solve the problem. Firstly, close the Chrome browser and make sure no process related to Chrome (including Software Reporter Tool) is operating in the Task Manager of your system.

Right-click the Windows icon and select Run from the menu that appears. Then navigate to the following path:

%localappdata%\Google\Chrome\User Data\

Right-click the SwReporter folder and choose Properties from the menu that appears.

To permanently delete all permissions, open the Permissions dialog box. Click on the Permissions tab and select Advanced (near the bottom of the window). Then choose “Remove All Inherited Permissions from This Object” from the drop-down menu (near the bottom left of the window) and click Save.

Edit the System’s Registry

If none of the measures resolved your problem, then modifying the system’s registry to prevent the Software Reporter Tool from running should do the trick.

1: The Policies key can be used to prevent the Software Reporter tool from executing.

In the Windows Registry Editor, delete these entries: Delete the following registry key and values after removing them from Chrome (also remove any shortcuts on your desktop or in your Start menu):

To delete the impacted app, go to the following registry path:

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\

Check if the Google > Chrome folders are there. If they’re not, go to the left pane and right-click on Policies, then click New > Key. Select the Google key and then right-click it. Then create a new key, type Chrome in the Name field, and click OK. After that, right-click on the Chrome key.

To set up a new key, select New > Dword (32-bit) Value from the menu. In the right pane, call the key ChromeCleanupEnabled and make it 0. Repeat these steps to create another key with the name of ChromeCleanupReportingEnabled in the left pane.

Close the editor and restart your computer to complete the process.

If that didn’t fix the issue; proceed to the next step.

2: Use the DisallowRun Key to Block the Execution of the Software Reporter Tool

Go to the following path:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies

Now, in the left pane, right-click Policies and select New. Then name the key Explorer and right-click on it. Now choose New Key from the drop-down menu, name it DisallowRun, then press OK. The whole registry path will be: 1) Open regedit 2) Right Click -> 1) Open regedit and type in:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun

Click the Start button and then enter regedit into the search box. Then right-click on DisallowRun and select New | String. Then name it “1” and double-click on it. Set its value to Software_Reporter_Tool.exe, and then exit the editor.

Then reboot your PC and hopefully, the high CPU usage issue is resolved.

If the issue persists, our computer repair engineers will be able to help you with this. Give us a call anytime!