IT support

How to use your RMIT ID for systems login and how to create and reset your password.

Manage my password:

• Forgot your password (self-service password reset)

RMIT systems log in

Your RMIT login details are used to access all RMIT systems, including your RMIT email, campus WiFi, myTimetable, Enrolment Online and Canvas. 

The exception is for Enrolment Portal (used to apply to graduate): you need to use your RMIT email address instead of your RMIT ID (e.g. s123456). 

Are you new to RMIT?

See below for instructions on how to log in for the first time. If you’ve logged in before, you can change or reset your password using the buttons above.

Log in for the first time:

1. Determine your RMIT ID and temporary password
   Your RMIT ID (username) is the letter ‘s’ followed by your student number (excluding any additional letters). You’ll find your student number in your RMIT enrolment email.
   Example: If your student number is 3123456D, then your RMIT ID would be s3123456.
   Note: English language students based in Vietnam will have their RMIT ID starting with an ‘L’.
   Your temporary password is the letter ‘p’ followed by your date of birth backwards, with an exclamation mark ‘!’ at the end.
   Example: If your date of birth is 8 April 1998, then your password is p19980408! 
2. Change your password
   Log in using your temporary login details (see above) and change your password to something hard to guess but easy to remember. Find out how to create a strong password. 
   Log in and change your password
3. Set up your self service details
   After changing your password, set up your self service details. That way, if you ever forget your password, you can reset it yourself online.
   Create new challenge questions and answers 
   Make sure your mobile and personal email contact details are current by contacting Student Connect to update your personal information.

Please note: 

To reset your password, you may choose to have a password reset code sent to the personal email address or mobile phone number you provide us. For information about the handling of your personal information, please go to the privacy page.

• For password assistance, contact the IT Service and Support Centre