Install EndNote – EndNote – Library Guides at AUT University

AUT students and Staff can download EndNote onto a personal computer or laptop.

Step 1: If you have an earlier version of the EndNote software:

• Make a backup copy of any existing EndNote libraries and save them (preferably to external storage)
• Uninstall the earlier version of EndNote from your computer

Step 2: go to IT Downloads 

Login using your AUT network login. You should find these EndNote installers: EndNote X9 and EndNote 20, both for Windows/PC and for Mac. 

• Check you have the correct version for your operating system (OS), and follow the on-screen instructions
• If MS Word is open close it
• Windows/PC: Right-click the installer file (*.exe) in the downloads folder and select 

  Run as administrator

  . If you are unable to proceed past the installer download, check your firewall/security settings

• Mac: Right-click the installer package (*.pkg) in the downloads folder, and select Open. Please note that to install EN X9 on a Mac you will need to download and install 4 separate files in a specific order 
• If installing EndNote X9, follow the prompts to update it to the latest version X9.3.3
• If EndNote X9 is being installed, do NOT follow the prompt to upgrade to EndNote 20. EndNote 20 should be downloaded from the IT Downloads page.
• You do not need to create an EndNote Online account at this point
• Create your EndNote library on your computer’s local hard drive, or an attached storage device. Storing and editing libraries on a network or cloud drive can lead to corruption and performance issues. Mac users, the default Endnote library (My Endnote Library) will be automatically created in your documents folder

Technical assistance

AUT IT services will help you solve any installation issues: 

• Students: contact the IT Service Desk.
• Staff: log a job in ServiceNow