Metrobus

• Make sure WiFi Discovery is active in your device
• The service set identifier (SSID) is: Miami-Dade Free Wi-Fi.
• Once your device has discovered this SSID, you may connect to it.
• There are no passwords to enter; however, upon connecting you will be presented with a splash page.
• On the splash page, make sure you read the Terms of Service and Acceptable Use Policy.
• Once you accept these terms, click on the button that reads “Get connected now” to gain internet access.
• You will then be redirected to www.miamidade.gov after which you will be able to use the Internet at your leisure.

User Tips

• Please note that WiFi service is based on cellular technology; therefore, the bandwidth available is limited and shared among all the users aboard your train car.
• Due to the nature of the service, signal strengths may vary and fluctuate along the Metrorail alignment.
• Be courteous to your fellow Internet users by limiting the streaming of audio and video, as well as the download of large files.
• As a customer courtesy, we ask that you use headphones.

Connection Problems

Service is based on a cellular network. There may be locations where service is intermittent or unavailable. The availability of WiFi depends on the strength of the cellular signal in that area. This is the same effect as when a person experiences a “dropped” call on a cell phone when hitting a “dead zone.”

Connection Support

Metrorail personnel serve exclusively for rail operations and safety supervision. To get technical support, please call 311, Monday through Friday, 7 a.m. to 7 p.m. and Saturdays, 8 a.m. to 5 p.m. Transit information agents are not available on Sundays or County-observed holidays. Please provide support personnel with your car number, nature of the problem, wireless device type and as much detail as possible on any error messages.

Terms of Use

It is the customer’s responsibility to equip his or her laptop or wireless Internet device with the necessary software for secure Internet usage. MDT is not responsible for any damages or security breaches.

Riders can enjoy free WiFi on board Metrorail and Metrobus.Service is based on a cellular network. There may be locations where service is intermittent or unavailable. The availability of WiFi depends on the strength of the cellular signal in that area. This is the same effect as when a person experiences a “dropped” call on a cell phone when hitting a “dead zone.”Metrorail personnel serve exclusively for rail operations and safety supervision. To get technical support, please call 311, Monday through Friday, 7 a.m. to 7 p.m. and Saturdays, 8 a.m. to 5 p.m. Transit information agents are not available on Sundays or County-observed holidays. Please provide support personnel with your car number, nature of the problem, wireless device type and as much detail as possible on any error messages.It is the customer’s responsibility to equip his or her laptop or wireless Internet device with the necessary software for secure Internet usage. MDT is not responsible for any damages or security breaches.