Online Reputation Management Software Reviews 2023 | Gartner Peer Insights

Reputation Experience performs very well at presenting, managing, and analyzing customer feedback from a single, centralized platform, which is invaluable information that is often overlooked.
It simplifies the administration by being able to configure and optimize the flows related to the monitoring of feedback, even data that was not originally structured but needs to be managed and quantified, in order to create a snapshot of customer perception. And all this information can be obtained from the social networks in which our organization has registered, as well as sources of information from external entities that collect data related to our product or service, without it being necessary to individually access all those platforms.
Reputation Experience is not only good at analyzing deterministic information but also encompasses forecasting and predictive analytics if we have enough data and reliable data sources.