Player FM FAQ

When our server fails to fetch updates from the show’s feed, this may result to an error. Fetching fails when the feed becomes inaccessible, i.e. it’s been taken down by the publisher or the publisher’s server is currently down.

Please check your current settings and internet connection as it might be preventing the app from retrieving updates. As to this, please ensure your connection is stable, and that the latest version of our app is installed in your device. Then go to Settings > Connection and verify how the Network settings are configured there. Please also make sure [Force offline] is disabled in Settings, and check if disabling [Show downloaded only] or enabling [Show played] lets you see the latest episodes.

You may also try to open the series screen and pull the screen down to get updates straight to your phone in seconds. If this doesn’t work, you may check if the RSS feed of the series is correct. To check the series feed, simply access its detail screen, tap on the 3-dot menu next to the search icon, then select [Links…] > [Series RSS feed]. Please feel free to reach us at [email protected] if we need to update the RSS feed.