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Has anyone had any luck with using any alternative software to Silhouette Studio?

I have the pro version of SS, and connecting over bluetooth is a complete crap shoot. One day it connects fine, the next day not at all. I’ve tried uninstalling and reinstalling the printer multiple times, always connects and pairs instantly, but the software still won’t connect, even though it shows the correct printer name, it just displays it as unavailable.

The printer is less than 20″ away, on the other side of a double wide doorway w/no doors.

Last time it did this it eventually connected, but not after any particular fix, it just started working.

I feel like what little profit I’m making is just being sucked up by labor cost while we baby the machine babying the machine. And if we didn’t have a fair amount of use we’d probably return it, maybe we can sell it since it’s new.

Any ideas appreciated.