SMARTcare Software Reviews, Demo & Pricing – 2023

Overall this has been a great organizational tool with scheduling and an easy system to train different staff members on. The employees seem to have a great experience with the app and having all the vital information they need to perform their jobs efficiently! We look forward to the new developments that SMARTcare will continue to create and utilizing them in our daily scheduling.

PROS

This product has a variety of different features and tools. I do have to say that our company doesn’t even use all the features it has, that is because they have thought of so many options that SMARTcare Software would be beneficial to many companies. You can customize this system to fit your needs and that is just what we did! We worked with the SMARTcare team to develop a way for our Human Resources and Payroll systems to merge with SMARTcare to limit the manual labor between all the system and to cut down on any errors that could occur. This frees up our office staff to be able to focus on the clients and staff training! It makes scheduling easy as staff can view everything from their schedules to information on their clients right on the app.

CONS

There are very little things so far for cons that we have. We would like to see a calendar view of our clients schedule in a PDF version that we can send to clients and families so they know what caregivers to expect and at what times. Our account rep has ensured us that this is coming very soon! Its nice to know that when they receive suggestions they really do listen and try to make it happen.

Reason for choosing SMARTcare

We chose SMARTcare over other products because they had all the features we were looking for in one system! We had a list pf priorities of functions we needed and they were the top choice! They were willing to customize our companies profile to fit our needs. They understand that not all companies run the same so being able to listen to what their customers want and working with them to develop that product really puts a company at ease! They also have very detailed reports and other features that you might not have thought of but find yourself using everyday. I am very happy with this product and would recommend SMARTcare to anyone looking for a great system!

Vendor Response

Hi Stephanie — We are so happy to hear about your excitement about using Smartcare. Smartcare is continually working on adding features and functionality that help our users become more successful. As your account representative promised, Smartcare does include a schedule calendar view in a PDF version. We look forward to hearing more about your successes with Smartcare in the future!

Replied January 2023