Solved: Error code 006 “The software update failed because… – NOW Community

I am unable to do a software update.  It was set to auto-update but realised that it had not update for almost 6 months even though there were newer updates available.  I started the update, it downloaded and reached 100% then came up with…

“error code 006 :”The software update failed because the verification failed.”

So I thought I’d do a factory reset and try again.  BIG mistake!  I’m going through the startup process, connecting to the internet through my home wi-fi, but the very next thing it tries to do after connecting is do a software update.  The error 006 appears again.  Only this time, it won’t get past that stage until it reckons the software update is done.   So now I can’t watch anything!

Already tried doing the online help chat thing, but got nowhere fast.  Does anyone know what it is trying to verify at this stage?  I logged into the NowTV web site and noticed there is now nothing in my “My Devices” list, and there isn’t going to be any time soon until this box gets past the software update stage and boots up properly to the main screen.

Any ideas?