The Best Route Optimization Software Of 2023
Why We Picked It
Onfleet is Forbes Advisor’s pick for best overall route optimization software. This feature-rich solution is user-friendly, competitively priced and comes with solid customer support.
While Onfleet does not have a free version, it offers a 14-day free trial, so you can try the software out before committing to a paid plan. Plans start at $149 per month and go up to $1,999 per month for the Professional plan. However, the lowest-tier plan does not include route optimization, so to get this feature you will need the Basic plan which starts at $349 per month with an annual commitment, or $449 per month with month-to-month billing.
Another key difference among the plans is the number of tasks included; the Starter plan includes 1,000 tasks and you pay $0.13 for additional tasks. The top-tier Professional plan includes 12,500 tasks and you pay $0.18 for additional tasks.
All Onfleet plans include unlimited drivers and dispatchers, status-triggered customer notifications, anonymous driver-to-customer communication, proof of delivery and customer feedback collection functionality. End-to-end routing plus artificial intelligence (AI)-based automated dispatch lets you track your fleet in real-time using Onfleet’s intuitive web dashboard.
In addition to route optimization, top-tier plans also come with predictive ETA notifications, age verification, barcode scanning and a dedicated phone number. The Professional plan includes a private label tracking page, multi-brand account support and unlimited analytics and export history.
You can integrate Onfleet into your existing business tech stack by importing CSV or Excel files or use Zapier to connect with top third-party apps. Onfleet also has a developer-friendly API that gives you full control for custom integrations.
Support is offered through Onfleet’s online Support Center and messaging tickets. Phone support is not available.
Learn more: Read our Onfleet review.
Who should use it: Onfleet offers such a wide range of features and pricing options that it functions seamlessly and scales nicely for all types of organizations requiring route optimization software.