The RACI Matrix, Explained (+Examples, Tools, & Template)

For projects or business processes to succeed, various tasks must be distributed among those employees, agencies, and consultants assigned to each moving part. There also must be employees accountable for the project’s success and people who are informed on project progress. 

Each of these team members, too, must know their particular roles and responsibilities.

Since the 1950s when RACI charting first appeared, researchers noted that the RACI model helped enterprises successfully transform themselves across industries from information technology to education, retail, finance, telecommunications, energy, construction, and more.  

Scientists Khan, Hamre, and Nabili, for example, conclusively showed how RACI could digitally transform the traditional oil and gas industry. RACI could be applied across businesses, from startups with at least ten employees to global corporations. 

In this guide, we’ll break down everything there is to know about a RACI chart, how to create and use one, and tools to help manage various RACI matrix charts for your projects.