Top 10 BEST Business Process Management Software: BPM Tools of 2023

Detailed Review and Comparison of Top Business Process Management Software (BPM Tools). Select the Best BPM Software for Your Business:

What is BPM Software?

Business Process Management Software is an application that will help you streamline and manage the business processes.

It will implement the automation of some of the business processes in order to make faster and better use of IT resources. This article talks about the top BPM Tools being used worldwide along with their features, pricing, and comparison.

Fact Check: According to the research performed by the

According to the research performed by the Grand View Research the market size of BPM is expected to reach $23.04 billion by 2024.

BPM tools can model, optimize, automate, and measure business processes.

The below image shows the Lifecycle of Business Process Management.

[image source]

Benefits of BPM Software

Adoption of the BPM tools has several benefits such as improved business agility, reduced costs & higher revenues, improved efficiency, and better visibility.

General Features Of BPM Software

Every BPM tool provides Role-based access control, Good features for Administrators, Visual Process Diagramming Tool, Drag-and-drop form designer, Single Sign-On, Process Performance Metrics, and Integration capabilities to integrate with the existing systems.

The below graph shows the distribution of BPM industries by the industry sub-class.

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Pricing Options of BPM Tools

Most of the top BPM software offers monthly as well as annual pricing plans. Prices for BPM Software tools start at around $8 per user per month. Enterprise plans start around $1000 per month with an option for unlimited users. Some tools like Pipefy offer a free plan for small teams.

Pro Tip: While selecting the right solution for

While selecting the right solution for Business Process Management , you should consider the availability of the above mentioned general features and cost of the tool. The selected BPM solution should be able to solve the purpose of standardization of non-standardized processes and improvement in process efficiency.

The below video will explain to you ‘What BPM Is?’ 

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Top Business Process Management Software

Enlisted below are the most popular BPM Software that is used worldwide.

Best forDeploymentPlatformFree TrialPrice
monday.com

Small to large businesses.Cloud-based and Open API.Windows,
Mac,
Android,
iOS.AvailableIt starts at $17 per month for 2 users.

Jira Service Management

SMBs and IT operation teams Cloud-Based, On-Premise, MobileWindows, Mac, Web-Based, Android, iOS.Free for up to 3 agentsPremium plan starts at $47 per agent. Custom enterprise plan also available.

Zoho Qntrl

Small to Large BusinessesMobile, Desktop, Cloud-based, SaaS.Web, Mac, Windows, Android, iPhone, Linux. 15 daysFree plan for up to 5 users.
Business Plan: $7/user/month.

beSlick

Small to Large businesses.Cloud-basedWindows, Mac, Android, iOS.14 days free trial.It starts at $8 per month per user.

Creatio

Medium to large size businesses.Cloud-based & On-premise.Windows, Mac, Android, iOS, Windows Phone.Available for 14 days.It starts at $30 per user per month.

Quixy

Small to large enterprisesCloud-basedWindows, Mac, Android, & iOS.AvailablePlatform: $20/user/month, billed annually.
Solution: Starts from $1000/month billed annually.

Process Street

Small to Large businesses.Cloud-basedWindows,
Mac,
Linux,
iOS,
Android, and Windows Phone.For 14 days with the features of the Business Pro plan. Business($12.50 per user per month),
Business Pro ($25 per user per month),
Custom(Get a quote).

Wrike

Small to large businessesCloud-Hosted and Open API.Windows, Mac, Linux, Android, & iOS. AvailableFree: For 5 users
Professional: $0/user/month
Business: $24.80/user/month
Enterprise: Get a quote.

Appian

Small to Large businesses.Cloud-hostedWindows,
Mac,
Linux,
Android,
iOS, &
Windows Phones.Available for unlimited users.Standard Licensing: $90/user/month.
Application Licensing: Get a quote

Kissflow

Small to Large businesses.Cloud-hosted & Open API.Windows,
Mac,
Android, &
iOS.AvailableSmall Business: $149/month
Growing Business: $390/month
Enterprise: Starts at $1000/month

PNMSoft

Small to Large businesses.Cloud-hosted & On-premises.–Demo is available on request.Get a quote

Pipefy

Small to Large businesses.Cloud-hosted & Open API.Windows,
Mac,
Linux,
iOS, &
Android.Free plan available.Small Teams: Free
Professional: $9/user/month
Business: $18/user/month
Enterprise: Get a quote.

Bizagi

Small to Large businesses.Cloud-hosted & On-premises.Windows,
Mac,
Linux,
iOS,
Android, & Windows Phones.No. Free plan is available for personal use.Free: Personal use
Professional: $8/month for a single user
Workgroup: $16/month for teams
Enterprise: Get a quote.

Best for small to large businesses

Price: monday.com offers four pricing plans i.e. Basic ($17 per month), Standard ($26 per month), Pro ($39 per month), and Enterprise (Get a quote). All these prices are for 2 users and applicable if billed annually. You can choose the number of users as per your requirement and the pricing will change accordingly. It offers a free trial for the platform.

monday.com provides the Business Process Management functionalities that will help you with managing and automating your business. It can be used for project planning, keeping up with Team tasks, and Project timeline. monday.com provides unlimited file storage and activity log.

Features:

• For security, Monday.com provides two-factor authentication and with the premium plan, you will get Google authentication.
• It will be easier to gain insights into the project’s status, budget spends, etc.
• Autopilot mode will help you with automating repetitive tasks.
• It can be integrated with your favorite tool for the centralization of processes.

Verdict: monday.com is an easy to use Business Process Management platform with various advanced features. Enterprises will get advanced account permissions and automation of 100000 actions per month.

Best for SMBs and IT operation teams.

Price: Jira Service Management is free for up to 3 agents. Its premium plan starts at $47 per agent. A custom enterprise plan is also available.

Jira Service Management is a platform your IT teams can use to set up a responsive service desk that can be used to respond to issues raised by employees and customers. Think of Jira as a collaborative tool that teams across the enterprise can use to handle work via a single, powerful interface.

The platform can be used by IT teams to gain complete visibility into their company’s IT infrastructure. Jira can be used to set up knowledge bases that facilitate self-service as well as create SLA metrics for reporting on the performance of processes in real time.

Features:

• Rapid Incident Response Management
• End-to-End Asset Management
• Real-Time performance monitoring
• Connect to CI/CD tools
• Risk Assessment Automation

Verdict: Jira Service Management is a platform the IT teams can use to kickstart ITSM. It is highly customizable for teams. Moreover, it can adapt to the scale of your business quite seamlessly.

Price: Jira Service Management is free for up to 3 agents. Its premium plan starts at $47 per agent. A custom enterprise plan is also available.

Best for Small to Large Businesses.

Price: There are 2 pricing plans available. The forever plan can be used by up to 5 users whereas the business plan, which starts at $7/user/month, can accommodate unlimited number of users.

Qntrl is a tool that can be used by organizations to automate business processes, thus granting them better control and visibility over the processes running their daily operations. The software is great at centralizing requests. As such, your team knows what needs to be done, who’ll be doing it, and what’s the due date.

You get control over your business processes at a granular level. This basically means that you have full control over how tasks are assigned. You also get to set compliance rules to make sure everything is executed as per your wishes. Where Qntrl truly shines is in its capability to automate processes, considerably saving time and money by automating repetitive tasks.

Features:

• Process Automation
• Process Mapping
• Centralizing Requests
• Robust Reports and Dashboards
• Workflow Centric Collaboration

Verdict: Qntrl is a software we cannot recommend enough to users who wish for better control and visibility over their business processes. Its ability to automate everything from workflow actions and transitions to business rules makes Qntrl one of the best BPM tools out there.

Best for small to large businesses.

Price:

• Free 14 day trial available.
• Free implementation assistance available, or charged project managed implementation.
• From $8/user/month.
• Further discount for charities, education & start-ups.

beSlick is a business process management platform with a powerful process workflow builder, can also be used to systemize across a business. These can then be assigned as a one-off or recurring team tasks. It is very simple to use, so easy to roll out even for non-techy users – but really very powerful in what it can handle.

They describe it as the only business process management platform with process improvement built-in, as it includes process quality analytics, template feedback, and a system to record when things can’t be done and why, so you can keep improving your business processes.

It is very good balancing cost and features, and they also offer a managed implementation service to help businesses embed processes more quickly. The process reports are a high point, showing a detailed and clear view of progress in a single dashboard.

Key Features:

• Centralized library for business process with folder permissions.
• Business process and workflow reporting and filtering.
• Powerful business process template builder.
• Branching logic, attachments, dependent dates & step owners.
• Process analytics and audit logging of all activity and changes.
• Integration with 2,000+ apps using Zapier.
• Track & resolve workflow/process issues.
• Team task collaboration & @mention in comments.
• Pre-built business process template library.

Verdict: beSlick is a great business process management tool for teams and small businesses. Very easy to use but with powerful features, reporting, a great workflow builder, and unique process improvement capabilities.

Best for medium to large businesses.

Price: A free trial is available for 14 days. Pricing for Studio Creatio Enterprise for process automation and app delivery starts at $25 per user per month. It also offers some free tools such as Creatio Studio.

Creatio is a low code platform for CRM and BPM. Creatio’s no-code tools for process modeling, execution, and monitoring speeds up the automation of any business process. Its document flow automation will help you with the document approval process.

Features:

• A robust no-code editor for BPMN processes. As you model a process flow in the process designer, Creatio automatically generates the corresponding business logic.
• A case Management to build dynamic, unstructured processes (also known as “cases”) with a no-code Case Designer.
• You can see all process-related tasks as a single list and check reminders on the process flow.
• It offers out-of-the-box processes and ready-to-use configurable business process templates.
• It has collaboration tools.
• Implement intelligent technologies that help users accelerate routine operations.

Verdict: Creatio is a low-code platform for process management and CRM for medium to large size businesses. It offers all the functionalities required for automating any internal business processes no matter how complex they are.

Best for small to large enterprises.

Price:

Platform: $20/user/month billed annually and starts with 20 users.
Solution: Starts from $1000/month billed annually.
Enterprise: Contact the Company

Enterprises use Quixy’s cloud-based no-code platform to empower their business users (citizen developers) to automate processes & workflows and build simple to complex enterprise-grade applications for their custom needs up to ten times faster.

Any workflows, sequential, conditional, or parallel can be automated with ease without writing any code. Quixy provides dozens of pre-built workflow apps for a variety of use cases such as CRM, Project Management, HRMS, and much more.

Features:

• Build the app interface the way you want it by dragging and dropping 40+ form fields including a rich text editor, e-signature, QR-Code scanner, Facial Recognition widget, and much more.
• Model any process and build simple complex workflows be it sequential, parallel and conditional with an easy-to-use visual builder. Configure notifications, reminders, and escalations for each step in the workflow.
• Seamlessly integrate with 3rd party applications through ready-to-use connectors, Webhooks, and API Integrations.
• Deploy apps with a single click and make changes on the fly with no downtime. Ability to use on any browser, any device even in offline mode.
• Live actionable Reports and Dashboards with the option to export data in multiple formats and schedule automated delivery of reports through multiple channels.
• Enterprise-ready with ISO 27001 and SOC2 Type2 Certification and all enterprise features including Custom Themes, SSO, IP filtering, On-Premise deployment, White-Labelling, etc.

Verdict: Quixy is a completely visual and easy-to-use BPM and Application Development platform. Businesses can automate processes across departments using Quixy. It will help you to build simple to complex custom enterprise application faster and with lower costs without writing any code.

Best for small to large businesses and freelancers.

Price: Process.st provides a free trial for 14 days with the features of the Business Pro plan. There are three pricing plans i.e. Business ($12.50 per user per month), Business Pro ($25 per user per month), and Custom (Get a quote).

Process Street is the platform for process management with a lot of functionalities like progress tracking, assigning & automating tasks, and training new employees. It will allow you to capture the structured data in your checklists using Forms.

It provides cloud-based deployment and supports Windows, Mac, Linux, iOS, Android, and Windows Phone platforms.

Features:

• Faster creation of procedure documents with the help of intuitive keyboard shortcuts and drag-and-drop facility.
• This platform makes it possible to run processes as collaborative workflows.
• You will get notifications on the completion of tasks.
• For tasks automation, Process Street can be integrated with more than 1000 apps.

Verdict: Process Street can be used for creating complex workflows with logic and dependencies. It has good reviews for the task tracking functionalities.

Best for small to large businesses.

Price: Wrike can be tried for free. It also offers a free plan for 5 users. There are three more plans, Professional ($0 with special offer), Business ($24.80 per user per month), and Enterprise (Get a quote).

Wrike provides a solution for Business process management that will let you organize and prioritize the work. You will be able to plan the resources and balance the workload. It helps you with optimizing and standardizing the operational processes with the help of templates and time tracking features.

Features:

• Wrike has a real-time dashboard and custom reports functionality that will help you to share project priorities and status.
• You will get customizable, real-time project analytics.
• It has features for portfolio management.

Verdict: Wrike is the project management software that will give you control over your tasks. It provides visibility through real-time reports, simplifies planning, and provides flexibility to support, manage, & track your team’s approach to work.

#9) Appian

Best for small to large businesses.

Price: Appian provides a free trial for an unlimited number of users. Standard Licensing will cost you $90 per user per month. You can get a quote for Application Licensing.

Appian BPM software has capabilities of Low-code development, Intelligent automation, Business Process Management, Robotic Process Automation, AI, Case Management, and Mobility. BPM Suite provides the functionalities to Design processes, Execute processes, Manage applications, and automate everything.

Features:

• You will be able to build processes for apps and define critical policies.
• To execute processes, it provides the functionalities of instant deployment and faster integration.
• To manage applications, it provides the functionalities for the management of tools, task management, skills-based routing, and real-time visibility of task progress.
• Proactive identification of bottlenecks and inefficiencies.
• It will provide real-time visibility through dynamic reporting.

Verdict: Appian BPM tool is an easy-to-use tool because of its drag-and-drop functionality. It is a cloud-hosted solution and has good reviews for ease of development and integration capabilities.

Website: Appian

#10) Kissflow

Best for small to large businesses

Price: Kissflow has three pricing plans i.e. Small Business ($149 per month), Growing Business ($390 per month), and Enterprise (Starts at $1000 per month). All these prices are for annual billing. A monthly billing option is available with small and growing business plans.

Kissflow provides a BPM solution with the features of Visual Process Design, Task Management, Social Collaboration, and Document Sharing. It supports enterprise mobility and ad-hoc allocation of task responsibilities. Functionalities like Workflow management and Process management are available with the premium plans but not with the basic plan.

Features:

• To create an application, Kissflow provides 50 ready to use apps.
• It has a visual form creation interface.
• It has features to implement processes, track progress and advanced reports.
• It provides robust and extensive APIs to make cross-system orchestration possible.
• It has features for Collaboration, Case management, Project management, and much more.

Verdict: Kissflow business process automation software is built for scalability. It has good reviews for the flexibility of workflows.

Website: Kissflow

#11) PNMSoft

Best for small to large businesses.
Price: You can get a quote for its pricing details.

PNMSoft is a Microsoft-based BPM platform. It provides the BPM solution for Dynamic CRM and SharePoint. It has features of Case Management, Continuous improvement, Intelligent Business Operations, Monitoring Dashboards & Analytics, etc.

Features:

• BPM for Dynamics CRM has features of Case Management, Task Management & Queuing, Visual Workflow Design, Mobile Workflow Operation, etc.
• It also provides the features for Advanced Sales & Marketing Workflows, Customer Onboarding workflows, and Customer Service Workflows.
• It can be integrated with ERP and SharePoint.
• BPM for SharePoint has features of Advanced Forms Builder, Social Collaboration, Mobile Workflow Portal, and Document Management Processes.
• It also supports List/library-related workflows.

Verdict: PNMSoft will be rapidly deployed and it provides full integration with the existing systems. As per the reviews, it provides good pricing options.

Website: PNMSoft

#12) Pipefy

Best for small to large businesses.

Price: Pipefy is free for small teams (Up to 10 users). Additionally, it has three pricing plans i.e. Professional ($9 per user per month), Business ($18 per user per month), and Enterprise (Get a quote). All the prices mentioned here are for annual billing. Monthly pricing plans are also available.

Pipefy is the BPM software for setting up automation in order to create a seamless flow of information through processes and for centralizing your organization’s information. It will be easier to customize the processes with Pipefy. All the activities can be tracked through Kanban View.

Features:

• The processes that are not in RPA can also be automated.
• Pipefy has thousands of pre-built templates. You can also create your own.
• It has features to digitize unstructured data.
• The Kanban view will give you the visualization of your work.
• You will be able to streamline the approvals.

Verdict: Easy customization, Kanban view, and Advanced reporting capabilities make Pipefy a powerful BPM platform for teams of all sizes.

Website: Pipefy

#13) Bizagi

Best for small to large businesses

Price: Bizagi is free for personal use by a single user. It offers three more pricing plans i.e. Professional ($8 per month for a single user), Workgroup ($16 per month for teams), and Enterprise (Get a quote) for organizations.

Bizagi Modeler is the Business Process Management software that is free and intuitive. It has a wide range of capabilities like Process Modeling, Digital Process Automation, Case Management, etc. It can be deployed on-premises or in the cloud. It supports Windows, Mac, Linux, iOS, Android, and Windows phone platforms.

Features:

• It has features to publish process models.
• You will be able to collaborate on process models.
• It will provide a revision history.
• It provides features like storing models in the cloud, working offline, real-time notifications, and dedicated cloud (for organizations).

Verdict: The Bizagi platform will help you to improve efficiency with better governance and collaboration features.

Website: Bizagi

#14) Nintex Platform

Best for small to large businesses.

Price: Nintex Promapp has two pricing plans i.e. Standard Edition ($950 per month) and Enterprise Edition ($1300 per month). Nintex Process Automation platform has three products i.e. Nintex Workflow (Starts at $850 per month), Nintex Foxtrot RPA (Starts at $850 per month), and Nintex Sign (Starts at $1.75 for unlimited users).

All these prices are for annual billing. Nintex offers a free trial for the product.

The Nintex platform is for managing, automating, and optimizing the processes. It provides a wide range of functionalities such as document generation, process mapping, and a mobile app builder. On-premises and in the cloud deployment options are available with Nintex.

Features:

• Nintex Promapp will help you with Process mapping and maintaining.
• You will be able to automate processes through advanced workflow and robot process automation.
• For automating the processes, it also has features of e-signature and digital forms.
• Insights for the effectiveness of the process can be gained through Nintex Hawkeye.

Verdict: Nintex provides a mobile app for iOS and Android devices. It has good reviews for process automation and SharePoint.

Website: Nintex

#15) CMW Tracker

Best for small to large businesses.

Price: You can get a quote for its pricing details. As per the online reviews, its pricing starts at $24.99 per user per month and it will go down as the number of users increases.

CMW is a workflow software with the functionalities for business process modeling and management. It is a non-coding platform. It is simple and easy to use because of its drag-and-drop functionality. CMW Tracker can be deployed on-premises or in the cloud. It supports Windows and Mac platforms.

Features:

• Graphical Workflow Builder comes with a lot of features such as web canvas, single environment, drag-and-drop editor, etc.
• Workflow Automation has features of time & condition-based notifications & assignment and automatic modification of form fields according to the workflow step.
• It supports both process and task management.
• It provides many more features like workflow tracking & reporting, team collaboration, workflow engine, and integration with other enterprise apps.

Verdict: The CMW platform has web-based UI and drag-and-drop tools, hence it is easy even for non-technical users. It will boost productivity and empower non-technical users.

Website: CMW Tracker

#16) Tibco

Best for medium and large-sized businesses.
Price: You can get a quote for its pricing details.

Tibco ActiveMatrix is the model-driven BPM platform and provides valuable business insights. It will allow you to model workflows and swap the resources in and out in real-time. It will provide a seamless Digital Experience.

Features:

• It has a Predictive Operations Dashboard with many more functionalities like resource management and actionable insights.
• Process designing will be faster with the built-in model-driven supports. This feature supports common business patterns.
• It has features for Process automation and Process Documentation.

Verdict: Tibco ActiveMatrix has good reviews for its integration capabilities with other systems. It will provide the right data to the right person in an acceptable pattern.

Website: Tibco

#17) Hive

Best for small to large businesses.

Price: Hive’s base package will cost you $12 per user per month. The platform can be tried for free. It also offers various add-ons starting from the price of $3 per user per month.

Hive will help you with business process management through its productivity platform. You will be able to work from anywhere.

Teams can manage the projects according to their requirements using Gantt, Kanban, Calendar, etc. views. The tool will allow you to switch between the views easily. It supports integration with 1000s of apps.

Features:

• Projects can be organized through various project layouts like Gantt Chart and Kanban board.
• It provides the functionalities for automated workflows.
• The tool provides the facility to access all the information required for completing the tasks through action cards.
• It provides the facility to assign approvals, share proofs, and provide feedback.

Verdict: Hive is a rich in features productivity platform that includes various advanced functionalities like automated workflows, proofing & approvals, resourcing, time tracking, analytics, etc.

#18) Sensus BPM Online

Best for small to large businesses

Price: It is a unique process management solution that lets you map, improve, and share all your organization’s processes. You can get a 14 day trial for free and you can get a license for a whole year for € 950 (€ 79 per user per month).

User-friendly and efficient, the keywords of Sensus BPM Online. Use the freedom of the intuitive application to model your processes the way you want. In the look and feel of your organization. With the ability to apply and optimize your organization so that your goals are achieved.

This innovative application is the basis for BPM modeling and bringing the associated process information efficiently together. The application is based on the Sensus-method which consists of a uniform methodology and clear process language which makes miscommunication a thing of the past.

Sensus BPM Online is intelligent process management at its best.

Features:

1. Sensus BPM Online provides all the features you need to create useful processes. You can combine this cloud-based application with your favorite software like Microsoft Excel, Power BI, Google Sheets, and much more.
2. Quickly map out your process relationships and handover moments. The software automatically manages and visualizes the various inter-relationships between processes.
3. Link roles and role groups to jobs. Sometimes, in addition to linking job titles to processes and activities, you want to work with roles or a combination of roles. The Sensus process management software enables you to do this at any time.
4. Control process relationships. Never again lose links between processes. The relationships between processes are automatically set up and maintained. So, you can change, delete, and add processes whenever you want.

Verdict: Sensus BPM Online is an intelligent process management tool that’s easy to use for everybody. The Sensus method behind the application drives users to create clear processes that everyone in the organization understands.

You can use the application with your favorite programs like Excel and Power BI, which is very useful. The option to add Roles and Functions to certain process elements makes process management a delight.

Additional Business Process Management Software

#19) Flokzu

Flokzu is a low code, cloud BPM suite. It will help you to create your cloud workflow. It has a drag-and-drop interface. Flokzu will help you with combining tasks, deadlines, time management, business rules, and notifications.

Flokzu offers three pricing plans i.e. Starter ($50 per month for unlimited users), Standard ($15 per month per user), and Premium ($21 per month per user). It offers a free trial for 14 days.

Website: Flokzu

#20) ProcessMaker

ProcessMaker is a BPM and Workflow software that is easy to use. It provides the functionalities for designing, automating, and deploying business processes of any kind. It provides many more features like workflow template library, 24*7 performance monitoring, DB clustering, etc.

ProcessMaker provides a free trial for 30 days. ProcessMaker has three pricing plans i.e. Standard, Corporate, and Enterprise. You can get a quote for its pricing details.

Website: ProcessMaker

#21) Oracle BPM Suite

Oracle BPM Suite has modeling and optimization tools. It provides the features of business activity monitoring dashboards, task management, case management, and reporting capabilities. It has a cloud-based deployment. It supports Windows, Mac, Linux, Android, and iOS platforms.

Website: Oracle

#22) Laserfiche

Laserfiche provides Process Automation, Content Management, and Platform services. For Process Automation, it has features of task management, forms, and reports & analytics. For content management, it has features such as keeping a track of document versions, access restrictions, keeping the sensitive document private, etc.

It can be used by small, medium, and large businesses. It supports Windows, Mac, iOS, and Android platforms. A free trial is available for 30 days. As per the online reviews, its price starts at $60 per user per month.

Website: Laserfiche

Conclusion

To conclude this article on Business Process Management Software, Studio Creatio Free, Appian, Kissflow, PNMSoft, Pipefy, and monday.com are the top-recommended BPM solutions.

While comparing the Business Process Management tools on the basis of prices, we can say that Pipefy and Bizagi offer affordable plans. Pipefy also offers a free plan for small teams. The pricing plans of Kissflow are expensive when compared to others. Bizagi is free for personal use.

Further reading =>> Popular IT Process Automation Software

We hope the detailed reviews of these top BPM tools along with their comparison will help you in finding the right solution for business process management.

Research Process:

• Time taken to research this article: 18 hours
• Total tools researched: 20
• Top tools shortlisted: 10

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