TopView Alarm and Notification Software

Comprehensive alarm and notification software

A comprehensive alarm notification and alarm management software from Exele for wherever data and events need to be monitored.

Use TopView® with process and automation data and events, relational databases, MQTT, system performance and network ping response data.

Generate audible alarms, send e-mail notification, SMS/text notification, voice call-out notification, plus MQTT and SNMP traps. The included desktop and mobile apps keep users connected to current and historical alarms and events.

Alarm notification

TopView contains a robust notification engine supporting a wide variety of devices. This includes audible alarms, email, SMS/text/IM, voice callout (VOIP), MQTT publish, and SNMP traps. If you need additional notification options, TopView allows you to write your own notification handler. Notification Messages can be fully customized to ensure that the delivered message is meaningful to each user. Many of TopView’s notification methods are bidirectional (email, SMS/text/IM, voice callout), allowing the notification recipient to acknowledge the alarm to prevent notification escalation to others within the organization.

Remote monitoring

TopView allows users to access monitored data, alarms, and alarm history on both desktop clients and mobile devices. For desktop users, TopView’s real-time thin client, the TopView Remote Viewer, allows users to view, hear, acknowledge, and shelve alarms. Views can be configured for each user and permission to acknowledge or disable alarms can be granted. In addition, the alarm history and interactive analytics provide insight into trends of alarm behavior.

The TopView Mobile Web App provides access to values, alarms, and alarm history on any device with a modern browser. Nothing complicated to install or configure, and no installation required on the mobile devices.

Reporting And Analytics

The value of alarm history is being able to improve your process and reduce alarms. TopView stores your alarm history and makes it available for internal reports and analysis as well as 3rd party products and tools. TopView’s built-in alarm reports can be scheduled/emailed or created on-the-fly. Insightful alarm analytics exposes “bad actors,” alarm flooding and periods of unusual alarm activity.

Scalable

Whether you need to monitor 50 items or 500,000 items, the same TopView product can be used. Our architecture allows the TopView Engine to run as one or many multi-threaded processes in order to balance the resources of the both the TopView machine and your data servers. TopView succeeds where other products fail which is one of the reasons why some of most data intensive companies rely on TopView to help them manage their alarms.

Trusted by industry

TopView is used by:

• water and waste-water
• power generation and transmission
• oil and gas
• pharmaceutical
• data centers
• metals and mining
• manufacturing
• building management
• chemical
• pulp and paper
• transportation
• IT, and system performance

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