Troubleshooting Common TCL TV Problems: Guide and Tips [2023]

As our technical team mentioned, your TV’s inability to connect to the internet is one common issue users face. It’s not just peculiar to TCL but other brands as well. Should you experience this, check if the cause is the router or the TV itself. These two things can cause the WiFi to have an unstable connection. 

If the TV and the router are too distant from each other, you should bring them closer. If bridging the distance isn’t possible, our team recommends getting a WiFi repeater to boost the signal.

If the WiFi connection is good, but can’t stream videos, connect with your smartphone to the WiFi. If it’s working, then your TV is faulty. You can turn off the TV, unplug it from the power source, and restart the TV after a while. Once it boots up, try connecting to the WiFi.