Vé xe Phương Trang | Công ty cổ phần xe khách Phương Trang | FUTA Bus Lines | Tổng Đài đặt vé và Chăm Sóc Khách Hàng 19006067

Terms And Policies

1. Being able to reference the basic
information related to booking ticket, route, seating position and
payment method.

2. Passenger’s information will be highly
protected by FUTABUS.VN according to our privacy policy.
– We
will only use passenger’s information lawfully or after having your
agreement.

3. You can send complains directly to our
Customer Care division of FUTABUS.VN and we will send instantly back
to Headquarter by the fastest approach to find the solutions.

4. In order to understand our Policy and
Regulation published on the FUTABUS.VN website, please frequently
read through our terms and notifications.

5. Please! Do not access into any
websites/services which are not provided by FUTABUS.VN interface.

6. Passengers will agree that do not operate
any harassed activities to our system.

7. Please bring the confirmed email which
contain reservation code in order to take the ticket before
departing time 60 minutes for shuttle bus.

8. The passenger’s information must be correct
or you will not allow exchanging/cancelling tickets.

9. 
Passengers can not exchange/cancel tickets during
festival/holiday time (Normal days passengers can exchange/cancel
the tickets once, and before 24 hours), cancel fee 10%.

10. We will not handle any activities related
to cheat; hack or damage the system but the law will.

11. Please contact
1900 6067 if you desire to
have shuttle bus services before booking tickets. However, the
serviced range of shuttle buses is limited hence we cannot pick you
up if you are outranged. Thank you!