Digital Account Manager Job Description | Breezy HR

About the Digital Account Manager position

You will assist clients in bolstering and improving their online presence. You will have solid experience and expertise in marketing٫ maintaining a customer-based approach to everything you do. You will be well-informed on the value of digital tools and how they can add value to a company. Your ultimate charge is to create and maintain lasting client relationships that will continually grow our business. A talented Digital Account Manager can manage a client portfolio without losing sight of the customer.

Digital Account Manager responsibilities are:

• Stay up to date on digital technology trends٫ social media٫ and web analytics.
• Assist and provide clients with digital products that will increase ROI.
• Report on web performance metrics
• Craft and present to clients optimized social media strategies
• Consider individuality of your clients٫ thereby designing unique digital strategies to fit their needs.
• Build and maintain lasting٫ important client relationships– contact your clients frequently
• You are the point of contact for the client concerning digital management matters

Digital Account Manager requirements are:

• Hands-on experience as a digital account manager٫ working with SEO/SEM & CRM software
• Experience successfully implementing and optimizing Google AdWords campaigns
• Excellent customer service skills٫ verbal and written communication skills٫ and strong analytical skills.
• Deep understanding of social media٫ online marketing٫ and customer relations.
• BSc in Marketing or similar field.