How to Install Adobe Photoshop Elements or Adobe Premier Elements | Dell US

Affected Products:

Adobe Photoshop Elements 2020 and Later
Adobe Premier Elements 2020 and Later

Affected Platforms:

Windows

Warning: These steps cover only Adobe Photoshop Elements or Adobe Premier Elements that are purchased at the time of the Dell hardware.

To install product:

  1. In the Windows Start Menu, search and then click Dell Digital Delivery.

Dell Digital Delivery App
Figure 1: (English Only) Dell Digital Delivery app

Note:

  • If Dell Digital Delivery is missing, reference How to Download and Install Dell Digital Delivery.
  • The Dell Digital Delivery icon reflects the latest version and may differ on your computer.
  1. In the user interface (UI), Copy the redemption code.

Adobe Redemption key
Figure 2: Adobe redemption key

Note:

  • The 16-digit alphanumeric license key has been omitted from the above screenshot.
    • Adobe references the license key as a redemption code.
  • Your version of Adobe Photoshop Elements and Adobe Premier Elements may differ from screenshot.
  • The Dell Digital Delivery UI reflects the latest version. The user experience of Dell Digital Delivery may differ in legacy versions.
    • To download the latest version, reference How to Download and Install Dell Digital Delivery.
  1. Click Redeem to automatically go to https://redeem.licenses.adobe.com/getserial/ External Link
  2. Type your Adobe ID or associated Email Address and then click Continue.

Sign In
Figure 3: (English Only) Sign In

Note:

  • For account help, reference https://helpx.adobe.com/manage-account/kb/account-password-sign-help.html Account help.
  • If this is the first time using an Adobe product, click Create an account.
  • Dell is unable to assist with third-party (Adobe) account issues. Contact the vendor for further assistance.
  1. Paste your license key (step 2) and then click Redeem.

Enter redemption code
Figure 4: (English Only) Redeem your purchase

Note:

  • The username and redemption code were removed from the above screenshot.
  • If error This code has already been redeemed occurs, then reference Adobe Product Code Has Already Been Redeemed for steps on resolution.

Warning:

  • The redemption code (step 2) can only be used once.

Caution:

  • Once the redemption code has been used, an activated product must be deactivated before reinstalling due to reimage or changing machines.
    • For more information, reference https://helpx.adobe.com/download-install/kb/activate-deactivate-products.html External Link.
  • Failure to deactivate prohibits the reinstallation of the product.
  1. Download the appropriate product.

Download Adobe
Figure 5: (English Only) Download Adobe product

Note:

  • The products’ serial numbers were removed from the above screenshot.
  • The serial number (step 6) is different than the 16-digit alphanumeric redemption key (step 2).

Caution:

  • Do not exit from this webpage until you have installed all appropriate products.
  • To help with troubleshooting and reinstallation, Dell highly recommends registering the serial number with Adobe at https://account.adobe.com/products External link.
  1. In the pop-up, populate your Adobe ID and then click Continue.

Adobe sign in
Figure 6: (English Only) Adobe Sign in

  1. Confirm the email address and then click Continue.

Verify your identity
Figure 7: (English Only) Verify your identity

Note: The user’s email was removed from the above screenshot.

  1. Populate your Adobe ID’s Password and then click Continue.

Enter your password
Figure 8: (English Only) Enter password

  1. Click Continue.

click continue to sign in without your password
Figure 9: (English Only) Continue to sign in

  1. Click Continue.

Click continue to install Adobe
Figure 10: (English Only) Continue to install

  1. Optionally change the Language or installation Location. Click Continue to proceed.

Update language and click continue
Figure 11: (English Only) Update language and location, then click Continue

Note: Clicking Continue starts the installation process.

  1. On installation, optionally go to step 6 to install the other product.