HP Easy Scan
Karas74
,
Despite being able to connect wirelessly to my LaserJet Pro MFP M281cdw, and print and do single side scans from HP Smart on my iPhone and my Mac, HP Easy Smart cannot find my printer, even after all of the reset and driver uninstall/reinstall directions provided. I’ve encountered this on Mac OS Catalina and now Monterey (OS’s 11 and 12). It supposedly has a function to do duplex scanning which I want to be able to use, and was a feature availabe on HP Deskjet printers in years past. Judging by the number of 1-star reviews of this app, I’m far from alone.
Please HP, update this app to make it work the way it’s advertised to. I spent a good deal of money on my multi-function printer on reputation for good quality prints and scans (with supposedly fully functioning software), and while it works well as I’ve used it in print jobs and scans from HP Smart, I believe having this Easy Scan app working properly is a legitimate expectation for the price I paid to buy the device and have it work as it’s supposed to be able to.
Is the alternative to eventually phase out Easy Scan and build all of that functionality into HP Smart for both Mac and iOS?
