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I have 4 razer products currently and 2 of them are heavily affected by the synapse. I’ve had issues with razer cuz of those 2 products (the headset razer kraken kitty and the webcam razer kiyo) and never had any help from customer support to actually solve the issues (besides them telling me to do the obvious things like check for drivers updates, plugging into another usb port, another pc and so on…)Well, the razer kraken kitty and some of you might know, has this very common issue with disconnecting non-stop and having this popping sound. For the longest time I’ve tried so many things until one of them finally worked: Turning off the lights on the headset, uninstalling all razer software (duh) and just leaving the headset as the only sound device enabled. That worked wonders… until now. I started having this older issue that surprisingly had fixed itself in the beginning and just came back to hunt me. My razer kiyo just now started to have (again) this issue with the light exposure. Basically my face gets overexposed with the light and l look like I’m the sun or some nuclear bomb explosion. I heard that downloading this “razer kiyo firmware updater” would fix my problem. And in order to download it I had to redownload synapse. My dumb ass, had forgotten about my suffering days, download it without any hesitation and now I’m back here. Well, on the bright side, my camera works perfectly now (yay) but my headset is back to popping and disconnecting and it’s not even being recognized by synapse anymore (I went to device manager and uninstalled it, that made it show on the app but it’s stuck on “downloading” – picture). I tried doing the same solution last time uninstalling the software and everything, but it didn’t work this time and I’m sad but not surprised (cuz well we razer clients, are freaking soldiers). Sorry for venting, any advices, complains, ideas to make this software be better?