Solve Logitech G300s Code 10 Error: Mouse Keeps Disconnecting While Using

The Logitech G300 Code 10 error is common among the gaming community, and it occurs due to connectivity & other issues. Today in this post, we will learn how to fix the issues you are facing with G300s, the entry-level gaming gear.

What is Logitech G300?

Available for casual gamers who love playing first-person shooter games or call of duty Logitech G300 is a low-latency gaming mouse available for people to use and enjoy their gameplay flawlessly. While these devices are designed to enhance the user’s experience, some issues arise.

One such issue, specifically with the Logitech G300s, is the code 10 error: the mouse keeps disconnecting while using. If you own the Logitech G300s and facing the issue where your mouse keeps disconnecting, this is the perfect post for you.

Here, we will discuss why the issue occurs and how you can fix it. Without further ado, let’s begin!

Why Do My Logitech G300s Keep Disconnecting?

The error code is 10, and the abrupt disconnection issue of the mouse occurs for several reasons. Some of the most eminent ones are –

  1. Missing/Outdated Mouse Drivers
  2. Entangled/Damaged Cable
  3. Loose Connection Issues
  4. Issue With Configuration Software
  5. Damaged USB Port.

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Most of the issues are related to cable damage, loose connection, or a damaged USB port, they can be fixed with hardware aid, and you can do it yourself.

The two issues in the limelight are

  • Missing or outdated drivers
  • Issues with the software configuration.

Let’s look at how to resolve these issues and make the most of your Logitech G300s gaming mouse.

Ways to Solve the Logitech G300s Error Code 10

Fix 1 – Restore the Software Configuration to Default

If you are using Logitech Gaming Software to configure your Logitech G300s, there’s a possibility that you might have made a few changes to the configuration. It is natural to look for options when your device is acting weird. However, it often changes configurations, which may cause the disconnecting error.

Logitech Gaming Software, commonly known as LGS, is an optional software used to play with the settings of your Logitech gaming accessories, including the G300s. If you have installed the application while looking for a fix and made changes to the configuration, you should revert them and switch to default settings. Here’s how to do it –

1. Run the Application to explore various options available for configuring the device.

run the application

2. The tool works in profiles. The one you created is considered the persistent profile, while the one with the default configuration is known as the default profile.

3. As soon as you open the profile you are currently using, you can find various settings such as pointer settings, DPI settings, etc. You can find the Restore Defaults button in those settings pages at the bottom right. It looks something like this –

restore defaults option

4. Click on it in all the areas where you have made changes. Roll back to the default profile entirely, and then try to disconnect and reconnect the device on your PC.

In these 4 simple steps, you can fix the issue. If the error was caused due to misconfiguration of the device from the LGS, this should do the trick.

Fix 2 – Update Your Logitech G300s Drivers

If the Logitech G300s continuously disconnects, you should check for driver and Windows Updates.

Device drivers are crucial for the proper functioning of PC and connected devices. However, many users ignore it because they think:-

  1. The driver update is an automated process & it takes place with minor Windows Updates.
  2. There is no way to know whether a driver needs an update unless an error has occurred.
  3. The manual method of updating device drivers requires too much effort.

Coming from an average user, these reasons are understandable. But this doesn’t mean driver updates can be overlooked. The best and easiest way to keep drivers updated is to use Advanced Driver Updater.

The software with regular PC scanning keeps track of your outdated device drivers & helps update them. Moreover, the tool has all the ideal features that a driver updater software should have.

The best part, however, is that it is the easiest way to handle driver updates. For instance, if you want to update your Logitech G300s mouse drivers, you have to do is –

  • Download the Advanced Driver Updater from the official websites or click the button below.
  • Run the tool to scan your PC for outdated drivers.

Advanced driver updater scan process

  • Use the Start Scan Now button to initiate your hunt for outdated drivers on your PC, and soon you will have your results.

advanced driver updater scan process

  • Click on Update All to download and install driver updates. 

update all outdated driver

  • Wait for the process to finish, and you are done!

It is hardly 4 steps, and all your outdated drivers, including the Logitech G300s mouse drivers, will be updated. Advanced Driver Updater is convenient and resolves the issue in just a few minutes. Make sure you reboot your PC for drivers to sync in.

Get Logitech G300 Up and Running

Your Logitech G300s is fine and is facing a small hiccup due to the issues mentioned above. Simply use any of the fixes, and it will start working again. There’s no need to be stressed! I hope the information shared in the post helps. If you are unsure what error is causing the mouse to disconnect while using, start by updating your drivers, as in most cases, it does the job.

Let me know in the comments how helpful Advanced Driver Updater was in resolving the issue. Also, share your experience troubleshooting the error. With that being said, we have reached the end of this post. Good luck!

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