Top 14 sla software mới nhất năm 2023
Dưới đây là các thông tin và kiến thức về chủ đề sla software hay nhất do chính tay đội ngũ mix166 chúng tôi biên soạn và tổng hợp:
Mục lục bài viết
1. What Is a Software Service Level Agreement?
Tác giả: www.upcounsel.com
Ngày đăng: 08/07/2021 11:31 AM
Đánh giá: 4 ⭐ ( 51057 đánh giá)
Tóm tắt: A software service level agreement (SLA) is a contract between your business and your IT supplier. It outlines acceptable levels of service and compensations.
Khớp với kết quả tìm kiếm: A software service level agreement (SLA) is a contract between your business and your IT supplier. The SLA outlines acceptable levels of service as well as ……. read more
2. What is an SLA? Best practices for service-level agreements
Tác giả: www.cio.com
Ngày đăng: 06/17/2019 02:36 PM
Đánh giá: 4 ⭐ ( 99709 đánh giá)
Tóm tắt: A service-level agreement (SLA) defines the level of service you expect from a vendor, laying out the metrics by which service is measured, as well as remedies or penalties should agreed-on service levels not be achieved. It is a critical component of any technology vendor contract.
Khớp với kết quả tìm kiếm: A service-level agreement (SLA) defines the level of service you expect from a vendor, laying out the metrics by which service is measured, ……. read more
3. SLA: Everything You Need to Know | Atlassian
Tác giả: www.atlassian.com
Ngày đăng: 10/13/2022 12:05 PM
Đánh giá: 4 ⭐ ( 97744 đánh giá)
Tóm tắt: SLAs (service level agreements) outline expectations between a service provider and customer. Learn how to set SLAs, measure performance and more.
Khớp với kết quả tìm kiếm: If you’re looking for service desk software that makes it easy to set SLAs that align with your business goals, give Jira Service Management a try for free. Try ……. read more
4. What Should Be In a Software Service Level Agreement | Paper Leaf
Tác giả: en.wikipedia.org
Ngày đăng: 09/03/2021 01:57 AM
Đánh giá: 4 ⭐ ( 80054 đánh giá)
Tóm tắt: What is a software SLA? Learn what service level agreements are, what should be included, and understand their basic elements. Includes sample SLA contract.
Khớp với kết quả tìm kiếm: A service-level agreement (SLA) is a commitment between a service provider and a customer. … In software development, specific SLAs can apply to application ……. read more
5. Service Level Agreement (SLA) Examples and Template
Tác giả: www.techtarget.com
Ngày đăng: 10/25/2022 02:24 PM
Đánh giá: 3 ⭐ ( 50705 đánh giá)
Tóm tắt: Calling all service providers! You need SLAs for your clients, but you don’t know where to start. We’ve got you covered with these SLA templates.
Khớp với kết quả tìm kiếm: Service-level agreements set the expectations for a service provider’s performance and established penalties for missing the targets and, in some cases, bonuses ……. read more
6. Definition of Service-Level Agreement (SLA) – Gartner Information Technology Glossary
Tác giả: paper-leaf.com
Ngày đăng: 04/17/2021 02:32 AM
Đánh giá: 5 ⭐ ( 80311 đánh giá)
Tóm tắt: A service-level agreement (SLA) sets the expectations between the service provider and the customer and describes the products or services to be delivered, the single point of contact for end-user problems, and the metrics by which the effectiveness of the process is monitored and approved.
Khớp với kết quả tìm kiếm: Service Level Agreements are exactly what they sound like: contracts that define the expectations, methods, and costs associated with the ……. read more
7. Service-level Agreement in Software Development: What It Is & Template to Use | SPD Group Blog
Tác giả: www.bmc.com
Ngày đăng: 09/18/2022 08:06 PM
Đánh giá: 3 ⭐ ( 39693 đánh giá)
Tóm tắt: We have explained all the intricacies of service-level agreement in software development. Check out templates and tips to create an SLA.
Khớp với kết quả tìm kiếm: A service level agreement (SLA) is a documented agreement between a service provider and a customer that identifies both the services ……. read more
8. What is a Service Level Agreement (SLA) for SaaS Solutions?
Tác giả: www.gartner.com
Ngày đăng: 04/06/2019 12:53 AM
Đánh giá: 5 ⭐ ( 69285 đánh giá)
Tóm tắt: A Service Level Agreement (SLA) between a service provider and customer outlines performance standards, KPIs, penalties, and more.
Khớp với kết quả tìm kiếm: A service-level agreement (SLA) sets the expectations between the service provider and the customer and … Trying to Cut Software and Cloud Costs?…. read more
9. The Benefits Of Service Level Agreements In Custom Software Development
Tác giả: spd.group
Ngày đăng: 10/28/2021 02:42 AM
Đánh giá: 3 ⭐ ( 42442 đánh giá)
Tóm tắt: We need to create the metrics—or more specifically, the process—for which to measure software engineer productivity.
Khớp với kết quả tìm kiếm: What Service-level Agreement is? … This is a commitment between a service provider and a client. It ensures that during the software development ……. read more
10. 9 Best SLA Management Monitoring Tools for 2023 (Paid & Free)
Tác giả: getvoip.com
Ngày đăng: 07/18/2021 04:16 PM
Đánh giá: 3 ⭐ ( 99008 đánh giá)
Tóm tắt: Discover the 9 Best SLA Management & SLA Monitoring Tools on the market for 2023. Includes an overview of each product and Free Trial Links.
Khớp với kết quả tìm kiếm: SaaS agreements generally relate to cloud service software, and focuses mostly on the specific services the product provides to the customer….. read more
11. 5 Service Level Agreement (SLA) best practices and examples
Tác giả: blog.hubspot.com
Ngày đăng: 12/29/2021 02:54 AM
Đánh giá: 4 ⭐ ( 80016 đánh giá)
Tóm tắt: Let’s look at what SLAs are, the elements you need to create an SLA, the types, roles, and best practices to improve SLA management with examples.
Khớp với kết quả tìm kiếm: A software service level agreement (SLA) is a contract between your business and your IT supplier. The SLA outlines acceptable levels of service as well as ……. read more
12. Understanding SLA in Software Testing | RadView WebLOAD
Tác giả: www.forbes.com
Ngày đăng: 12/17/2019 02:15 PM
Đánh giá: 5 ⭐ ( 81847 đánh giá)
Tóm tắt: Software providers and customers agree on the scope of software testing in a SLA. Set expectations and reach a customer-provider agreement.
Khớp với kết quả tìm kiếm: A service-level agreement (SLA) defines the level of service you expect from a vendor, laying out the metrics by which service is measured, ……. read more
13. Service Level Agreement – Foleon
Tác giả: www.comparitech.com
Ngày đăng: 06/11/2021 02:01 PM
Đánh giá: 4 ⭐ ( 96093 đánh giá)
Tóm tắt: Foleon’s standard service level agreement.
Khớp với kết quả tìm kiếm: If you’re looking for service desk software that makes it easy to set SLAs that align with your business goals, give Jira Service Management a try for free. Try ……. read more
14. A comprehensive guide to customer service SLAs (+ 3 free templates)
Tác giả: www.manageengine.com
Ngày đăng: 04/23/2020 11:31 AM
Đánh giá: 5 ⭐ ( 38547 đánh giá)
Tóm tắt: Learn how customer service SLAs can help your support team meet and surpass buyer expectations. Plus, explore SLA types, best practices, and examples.
Khớp với kết quả tìm kiếm: A service-level agreement (SLA) is a commitment between a service provider and a customer. … In software development, specific SLAs can apply to application ……. read more
”
Tham khảo
- https://www.upcounsel.com/software-service-level-agreement
- https://www.cio.com/article/274740/outsourcing-sla-definitions-and-solutions.html
- https://www.atlassian.com/itsm/service-request-management/slas
- https://www.techtarget.com/searchitchannel/definition/service-level-agreement
- https://en.wikipedia.org/wiki/Service-level_agreement
- https://paper-leaf.com/insights/elements-of-service-level-agreement-sla/
- https://www.bmc.com/blogs/sla-template-examples/
- https://www.gartner.com/en/information-technology/glossary/sla-service-level-agreement